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Monday 26 April 1999
Has HP left it too late to join the ecommerce race?
Hewlett-Packard has finally woken up to the Internet. With the launch of its new e-services campaign, the company claims it can take the ecommerce world by storm. But as Polly Raymond asks, is it too little, too late?
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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Peter Cochrane's latest video blog
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