Content calendar
Friday 16 July 1999
Network downtime: the finger of blame points at end users
We've all experienced the frustrations of network downtime - but who's to blame for these crashes? John Oates canvassed opinion at the recent Networks Telecom show, and discovered that users and vendors alike must take responsibility
Popular stories
- 1 Android phones, Firefox history, Google Wave and datacentres galore
- 2 Anti-ageism legislation isn't working, say IT pros
- 3 Leaked report reveals billions in budget cuts for public sector IT
- 4 ID cards: Seven years of missed deadlines and U-turns
- 5 Mini laptops, codebreaking, Wikipedia and why there's no 'British Google'
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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Check out these top business apps for your iPhone
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Inside a Microsoft datacentre
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Green IT without losing your edge
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Peter Cochrane's latest video blog
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What you need to know about Windows 7