Content calendar
Wednesday 12 April 2000
ebookers targets football fans
Suzanna Kerridge, Paris correspondent
Mannesmann acquisition given green-light by EU
Suzanna Kerridge, Paris correspondent
France Telecom considers lawsuit against eGroup
Suzanna Kerridge, Paris correspondent
Transatlantic Cable: 'US against them' in software legal battle
A new law working its way through the US threatens to change the way that software publishers do business and diminish the rights of the consumer. Our Silicon Valley correspondent Richard Baguley reports on something called UCITA.
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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Check out these top business apps for your iPhone
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Inside a Microsoft datacentre
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Green IT without losing your edge
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Peter Cochrane's latest video blog
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What you need to know about Windows 7