Content calendar
Friday 8 September 2000
World Online: An ISP with Europe at its feet
World Online is one of the more intriguing internet service providers (ISPs) doing business today. It boasts greater breadth than most of its rivals yet rarely matches that with true depth of coverage.
AT&T takes stock of merger options
AT&T Wireless Group will be discussing merger options with Nextel Communications later this month in a bid to boost stock prices.
Call centres in crisis as staff leave in droves
Staff turnover rates in call centres have rocketed in the last three years, according to the latest Europe-wide study from Merchants Limited.
Mondus sheds 'dot-com' stigma
B2B marketplace provider Mondus.com has announced it is to change its name to Mondus, because it does not want to be tarred with the 'fly-by-night' reputation of dot-com companies.
World Online and Tiscali bid to be top European ISP
Tiscali's acquisition of World Online will create a European ISP 'superpower' with 3.5 million users and a market capitalisation of E12.5bn (£7.5bn) - a move which some analysts believe will ensure the long-term stability of the new company.
The rise of ecommerce and the return of the old order
Established companies embracing ecommerce and ebusiness stand to make life difficult for upstart dot-coms. Helen Beckett examines what new research has to say on this subject...
Behind the Headlines: Industry calls for IR35 overhaul
Industry commentators appearing on today's Behind the Headlines have joined the growing ranks of voices calling for a review of the IR35 legislation.
Worldwide PC sales continue to soar
The volume of PCs shipped worldwide will reach 33.4 million in the third quarter of 2000, according to research house IDC.
Tulip's latest range in full bloom
PC maker Tulip has unveiled a wide range of products in its continued bid to revamp the company's offering.
Popular stories
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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