Content calendar
Monday 16 April 2001
Liberty, illegality, fraternity: Napster users are revolting
Despite the intervention of the courts and the dogged persistence of the major record labels Napster and its legion of loyal users are still defying the rulings and trading mp3 files via the controversial service.
High-tech conmen left to run amok
High-tech conmen are being left to run amok because there is no centralised body which businesses and consumers can turn to when they are defrauded.
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Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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Inside a Microsoft datacentre
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Green IT without losing your edge
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Peter Cochrane's latest video blog
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What you need to know about Windows 7