Content calendar
Friday 27 September 2002
The strictest IT departments in the UK defend their policies
Do you work for the IT department - or do you work against it?
'Dirty tricks' in the CRM market
All's fair in love and customer relationship management...
Broadband boost for Glasgow businesses
SDSL ahoy!
"I hack you in the name of the law"
Do the means ever justify the end?
Music industry claims right to 'legalised hacking'
Should copyright owners be allowed to hack your network if you've a few pirate MP3s knocking about?
Amazon.com angers customers with 'free' fee fiasco
Paying for 'free' shipping - how does that work?
WorldCom exec pleads guilty to fraud
Breaks ranks with the 'nothing to do with me squire' brigade...
Security select XI tackles reporting standards
Microsoft lines up alongside Oracle up front...
Hacking expert warns of 'end of the world' VPN flaw
"Getting into your web server is bad, but it's not the end of the world. But getting in through your VPN..."
Big Blue tickled pink about web services
Probably...
Website leaks Terra Lycos pay details
Oh dear, oh dear - how embarrassing...
Popular stories
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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Check out these top business apps for your iPhone
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Inside a Microsoft datacentre
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Green IT without losing your edge
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Peter Cochrane's latest video blog
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What you need to know about Windows 7