Archive - 07 Nov 2003
Leader: Call centre outsourcing - so predictable?
Or needn't it be that way?
Google ready for Microsoft search face-off
Browser-less battle on the way
Call centre outsourcing to mushroom
Bosses adopting 'me too' approach – but jobs not threatened?
Public sector playing outsourcing catch up
Corporates now focusing on productivity and BPO, says survey
Call centre crisis: waits up, staff morale and budgets down
And shunting the problems from one country to another doesn't seem to help...
IP bringing voice and video to desktop, says BT
Have you heard that one before?
Beware of spammers bearing Christmas gifts
Junk emailers getting all festive on us...
IBM gets extension on £100m bank deal
Bradford and Bingley gets the outsourcing bug...
The Weekly Round-Up: 07.11.03
Spiderman arrested, Maureen slammed, mobiles bluejacked, hand-phones mocked and Gates goes Wild West
Whois database 'contributes to fraud and ID theft'
Stalkers, spammers, police after your domain reg info...
Through the fog... The digital home
Bumps in the road(map) ahead...
'Black boxes' for cars to improve road safety
Irish rollout could be extended across EU
Linux kernel suffers Trojan horse hack
But no-one's 'freaking out'...