Archive - 25 Jun 2004

IT investments failing to provide returns

But IT directors recognise importance of business…

Cheat Sheet: Phishing

Everything you need to know about these scams...

Q&A: UPS CIO Ken Lacy

The man charged with taking the parcel carrier wireless

UK call centres not investing in training

And so customer service and churn rates suffer...

AOL buys advertising firm for $435m

Get ready for some fancy online commercials...

British Library to archive 'uncensored' web

May change copyright law so it can archive without asking permission...

Surfers at risk from corporate websites

Web users catching some nasty code

Collaboration: The supply chain reaction

Working closely with partners great for business...

Outsourcing witnesses back Oracle

'We can compete with the big boys'


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