Andy Pepper

Name: Andy Pepper.

Employer and official job title: The Tetley Group; director of business information systems.

What do most people call you? Andy.

Who do you report to? Group MD supply and support.

Nature of organisation and total headcount: Tea manufacturers; 1,100 employees.

IT headcount: 16.

IT budget: Undisclosed.

Biggest career success? Integrating IT with the business.

Greatest flop (that you can tell us about)? Allowing the portfolio of applications to increase.

Greatest influence on career: Senior manager mentor when I was a middle manager.

Greatest strength: Strategic.

Area where you most want to improve yourself: Tennis skills.

What single thing would make your job easier? A magic wand.

If you could only pass on one piece of advice to your successor, what would it be? Give people the opportunity to take on as much ownership and responsibility as they can handle.

Which business issue/technology excites you the most? Improving EBIT/providing tailored information on demand.

What keeps you awake at night? Nothing.

Home life: Married, with three boys.

Hobbies: Tennis and cars (but usually not together).

Last book read: Shadow of the Wind by Carlos Ruis Zafon.

Last CD bought/downloaded: Magic Time - Van Morrison.

Favourite holiday destination: Tuscany.

What would your personal motto be? Turn a problem into an opportunity.

Greatest fear: IT losing business trust.

My idea of perfect happiness is… a sunny Sunday afternoon barbeque with family and friends.