You are here: silicon.com > Financial Services

Leader: Banks may regret Oyster e-money fiasco

And why Tesco may not...

Tags: transport for london, tfl, oyster, e-money

By silicon.com

Published: 9 May 2006 12:15 GMT

Why is the Oyster card such a success? Because we commuters are lazy.

We can't be bothered to run our paper tickets through the machines when we can simply touch a card to a reader.

But now it seems that everyone involved has been equally lazy in allowing the Oyster e-money scheme to fizzle out.

The first mover in contactless stands to win a great deal.

The Oyster card is a great platform for the UK's first e-money deployment. Oyster cards are already in five million back pockets and the readers are in thousands of newsagents across the capital.

Similar rollouts in Singapore and Hong Kong prove the technology works and commuters are very keen to have it.

And yet, there's no rollout in sight. So who do we have to blame?

The banks certainly don't come out of this blameless. Fears over cannibalising their debit card business and interchange fees have doubtless put the banking community off. But surely this is a spectacularly short-sighted move.

After all, who wants cash? Not commuters - it's inconvenient and fiddly. Not the merchants - cash can be stolen and it takes time to process as commuters hunt through their pockets and wallets, causing queues to build up and disgruntled shoppers to wander off before making a purchase. And certainly not the banks - processing cash payments is expensive for them.

The first mover in contactless stands to win a great deal, not least the captive audience the Oyster card will bring with it.

Cash is on the way out - payments made by coins and notes are in "slow decline", according to payments industry body Apacs. The Oyster scheme was a chance for the payment processors to sneak a little bit more of the cash market into electronic form.

The opportunity remains though, with Transport for London (TfL) still open to offers from would-be suppliers. So here's where it would make sense for the likes of Tesco, with its extensive network of local shops across London, to step in and combine the Oyster functionality with the Tesco Club Card and let harried shoppers pick up their sandwiches without hunting down the right pounds and pence.

It's surely not an outrageous leap of imagination to see the retailer, which shuffles one in every eight pounds spent in the UK through its tills, getting deeper into banking territory. It's got the energy, the precedent and the commercial clout to make a partnership with TfL a success.

And when Tesco starts cutting the banks out of their own business, the payment processors might wish they'd been just as forward thinking.

  1. Zones
  2. Management
  3. Networks
  4. Software
  5. IT Services
  6. Hardware
  1. Verticals
  2. Public Sector
  3. Financial Services
  4. Retail & Leisure

silicon.com Financial Services
Get the latest financial services news straight to your inbox. Sign up for the FS newsletter today!


  • Jobs
Payments Business Analyst (Online Commercial Banking/Payments BA)

Payments Business Analyst (Online Commercial Banking/Payments BA) Location: London Salary: 50,000 - 65,000 Company: ANSON MCCADE Job type: Permanent ...

Project Controller - SAP - Primavera

An understanding of the factors influencing liquidity (Cash, Working Capital), Sales, Gross margin is essential. We will require a current copy of a ...

Test Analyst - Card / Payments - Quality Center - Oracle - Unix

ISEB Test Analyst with a background in Card Services and Payments is required to join the testing group and focus on functional testing. Card ...

Nick Beecham and Belinda Doshi
No more tax breaks for offshoring?
Financial services firms must prepare now for 2010 legal changes

Tim Ferguson
On a new Voyager, tackling fraud and the intellectual challenge
Interview: Nationwide IT director, Peter Stafford

Nick Heath
David Lister on smart grids and why he left RBS
Interview: National Grid CIO

Andy Jones
Why banks will push ahead with offshoring
Comment: Even if they don't want to

Catherine Stagg-Macey
Legacy IT holding back insurers
Comment: Economic crisis means finance giants must step lively

Julian Goldsmith
The City fund manager with no IT department
Q&A: How asset management is embracing the cloud...

Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.




Quick Sitemap Links: