Video: CIO profile - Jack Cutts
In-flight heart surgery for a Midlands building society
Published: 13 March 2008 17:04 GMT by Julian Goldsmith
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silicon.com business editor Julian Goldsmith talks to Nottingham Building Society head of IT Jack Cutts about his experiences when he came into the business to transform its systems.
The company required what amounted to open-heart surgery, while still providing support for customers and third-party business partners. His leadership ensured that the project has gone smoothly and process changes have been accepted by existing long-time staff and the board.
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