By Julian Goldsmith
Published: Monday 05 January 2009
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Name
Roger Huffadine
Location
Worcester UK
Occupation
Innovator
Comment
I can see a load of ATMs with no queue control - so I'm guessing that the normal 'scrum' conditions will prevail - especially as it is only the Brits who will queue without barriers.
If there are long queues why deploy staff with portable terminals - stick them behind counters to service the queue, if there are not enough counters for peak periods then sack the designer and get some more.
Looks like the marketing department screwed around with the operational side of a business again :(
Phew, it took until photo 10 to see a real person ...
Horace Knight
Yeah, looks lovely.
Now, if they can just mana...
Jason
I can see a load of ATMs with no queue control - s...
Roger Huffadine
As a customer of Barclays Bank I was keen to try o...
Carole Railton
Agenda Setters 2009
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