By Julian Goldsmith
Published: Monday 05 January 2009
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Name
Carole Railton
Location
London
Occupation
Director
Comment
As a customer of Barclays Bank I was keen to try out this new branch as it is next to my gym and I thought would a handy addition.
Its great having technology, hence my membership of this newsletter and my love of Apple equipment. So I entered this branch with a keenness, only to be disapointed.
The staff do not listen to the questions you ask, and when I keyed in my number all my account details were on the enlarged screen for everyone in the area to see. Not happy with this I spoke to a member of staff who had no interest.... The bank of the future, surely will listen to its customers?
Phew, it took until photo 10 to see a real person ...
Horace Knight
Yeah, looks lovely.
Now, if they can just mana...
Jason
I can see a load of ATMs with no queue control - s...
Roger Huffadine
As a customer of Barclays Bank I was keen to try o...
Carole Railton
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
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