Systems Administrator

Systems Administrator Bedford £17,000 plus excellent benefits package (including contributory pension, paid overtime and private healthcare) Purpose of Job: - To ensure the continued operation of system services in support of agreed Finance and Payroll users service requirements - Assist in the provision of a user Support facility - Monitor receipt of data against predetermined timescales and advise appropriate personnel of non-conformance to timescales and or data formats. - To support system changes in response to duly authorised user requests Main Accountabilities: - Deal with support requests logged by Oracle and Time & Attendance users (both Accenture and Client based) as part of the Change management team. - Undertake daily administration of Finance & Payroll system interfaces and file uploads/downloads in adherence to timeframes and control processes. - Provide analysis of information from the system in response to user requests - Provide support for changes to the Oracle system (projects, small developments etc). - Assist with other departmental activities as required in order to maintain the required levels of service to system users. Dimensions - The Application Support environment does not require technical programming skills. Functional training in Oracle applications and basic technical skills will generally be provided using in-house training workshops. Where considered appropriate external training courses maybe used, however, the development of more technical skills is encouraged via use of the Learning Centre. - The Support rota requires some flexibility over working hours in order to maintain weekday cover between 07:45 and 18:00 and occasional weekend working. - The role is Bedford based with no regular travel requirements Qualifications Skills, knowledge & experience: - Oracle Financials: must have hands on familiarity with at least one functional application used within the unit - PC Literacy: must have basic hands on familiarity with MS Office Applications with Excel at intermediate level - Experience: Must be familiar with accounting and/or payroll practices, terminology and applications - Excellent Customer care skills are essential - Good Team worker - Interested in problem solving. - Good Customer facing manner - Positive professional image - Pro-active approach to service delivery Accenture is an equal opportunities employer. To assist us in maintaining this please ensure you omit your date of birth information from any details you submit.