Network Operations Engineer, Windows 2000/2003 / Cisco, MS Gold Partner, Oxfordshire

Network Operations Engineer, Windows 2000/2003 / Cisco, MS Gold Partner, Oxfordshire Do you have a strong background in Windows 2000 / Windows 2003 and Cisco? Would you like work for a Microsoft Gold Partner and build on these skills in an enterprise level environment? RM is the market leader in providing IT Solutions to the UK Education sector, and due to expansion of our ISP division we have vacancies for talented Network Engineers with Windows 2000 / 2003 / Cisco skills to join us in the infrastructure support and development of our mission critical systems. Working as part of a vibrant team, your role will involve the implementation, management and support of the technical infrastructure (MS Windows 2000 / 2003 / Cisco / Linux) that is pivotal in providing millions of Education sector users with mission-critical hosted applications. This stimulating and highly challenging technical role involves the support and troubleshooting of 24x7 hosted services to 8000+ customer networks (1000+ servers / 20 UK data centres). You’ll have the opportunity to build skills across a wide range of technologies, including Windows 2000 / 2003 and Linux Servers, Cisco routers, Firewalls such as PIX and Firewall 1, TCP/IP, DNS, Cisco IOS, proxies, web caches and email servers. The dynamic environment is constantly growing and evolving as customers demand more advanced solutions. This therefore represents a fantastic opportunity for an experienced Network Engineer to gain exposure to a vast array of technologies within an enterprise level environment, and offers considerable training opportunities and the chance to gain certifications such as the MCSE / MCTS / MCITP / CCNA / CCNP, whilst working at the cutting edge of technology in a hugely rewarding role. The role will involve: -Providing proactive day to day management and support for Internet related infrastructure, including servers, routers, firewalls and backup systems, within a mission critical environment. -Proactively managing, tracking and resolving issues, change controls, bespoke project roll-outs and live faults escalated into and out of the systems engineering team. -Maintaining a high level of availability of services and minimising the risk of exposure to system downtime through continual monitoring of key systems. -Providing direct support to customers by resolving escalated support issues. -Developing your technical skills to be able to support a wide variety of solutions within this mission-critical environment. -Improving process development, documentation and knowledge dissemination. -Due to the mission critical 24x7 environment, the role will involve working standard RM core office hours plus a minimum of two 'on-call' shifts per month, which carry an additional paid shift allowance and overtime payments for calls taken. The individual -Of graduate calibre with experience of developing or supporting Windows 2000 / 2003 related infrastructure. -Experience with Cisco routers and switches, Cisco IOS, Intel-based server hardware, TCP/IP, DNS and other Internet related technologies, such as proxies, web caches and email servers. -A passion for learning and flexibility are essential, as you will also develop your technical ability to support wide variety of environments (including Linux), with full support and technical training from RM. -Excellent communication and interpersonal skills. -Excellent problem solving skills with strong attention to detail. -Passionate about delivering excellence in customer service, technical projects and day-to-day work. -Flexible approach and the ability to work in a fast-paced and challenging environment Why you should consider this role: -Technically challenging role with an ever expanding broad array of technologies, ensures continual learning and development. -First class career development and progression opportunities i.e. solution architecture, project management, operations or staff management. -RM is a Microsoft Gold Partner and delivers innovative, complex solutions (including the largest Sharepoint implementation in the world) -Supportive team combine an excellent work ethic with a strong sense of teamwork and fun -Educational ICT is a dynamic, fast-changing and rewarding market sector, which means that RM combines a dynamic work environment with the core values of improving life chances and making a difference. In return for your efforts you can expect a basic salary of £25,000 - £30,000, on call allowance, bonus, pension scheme, BUPA, life assurance, discounted childcare vouchers and 25 days holiday, with an additional extra holiday purchase scheme. For further information or to apply online, visit our careers website at www.rmcareers.co.uk, click on 'Search Careers' and enter vacancy reference 1981.