Network Engineer (Cisco / Linux) – Gain your CCNA - Oxfordshire

Network Engineer (Cisco / Linux) – Gain your CCNA - Oxfordshire RM plc requires a Network Engineer with experience of Cisco Routers / Firewalls / PIX / Checkpoint to join a vibrant office based team that implement, manage and support the technical infrastructure (Windows / Linux / Cisco) that is pivotal in providing millions of Education sector users with mission-critical hosted applications. This stimulating and highly challenging technical role involves the support and troubleshooting of 24x7 hosted services to 8000+ customer networks (750+ servers / 18 UK data centres). The dynamic environment is constantly growing and evolving as customers demand more advanced solutions. This therefore represents a fantastic opportunity for a Network Engineer to broaden and build on their technical skills and gain certifications such as the CCNA / CCNP whilst working with a number of the latest technologies in a hugely rewarding environment. The role will involve: - Providing proactive day to day management and support for Internet related telecoms, including servers, routers, firewalls and backup systems within a mission critical environment. - Proactively managing, tracking and resolving issues, change controls, bespoke project roll-outs and live faults escalated into and out of the systems team. - Maintaining a high level of availability of services and minimising the risk of exposure to system downtime through continual monitoring of key systems. - Providing direct support to customers by resolving escalated support issues. - Improving process development, documentation and knowledge dissemination. - Due to the mission critical 24x7 environment, the role will involve working standard RM core office hours plus a minimum of two 'on-call' shifts per month, which carry an additional paid shift allowance and overtime payments for calls taken The individual - Of graduate calibre with experience of developing or supporting network related infrastructure, ideally including experience with a variety of operating systems, such as MS Windows, UNIX / Linux. - Experience with Cisco router and switches, Cisco IOS, Intel-based server hardware, TCP/IP, DNS and other Internet related technologies, such as proxies, web caches and email servers. - Excellent communication and interpersonal skills. - Excellent problem solving skills with strong attention to detail. - Passionate about delivering excellence in customer service, technical projects and day-to-day work. - Flexible approach and the ability to work in a fast-paced and challenging environment Why you should consider this role: - Technically challenging role with an ever expanding broad array of technologies, ensures continual learning and development - RM is a Microsoft Gold Partner and delivers innovative, complex solutions (including the largest Sharepoint implementation in the world) - Supportive team combine an excellent work ethic with a strong sense of teamwork and fun - First class career development and progression opportunities i.e. solution architecture, project management, operations or staff management. - Educational ICT is a dynamic, fast-changing and rewarding market sector, which means that RM combines a dynamic work environment with the core values of improving life chances and making a difference. In return for your efforts you can expect a basic salary of £25,000 - £28,000, on call allowance, bonus, pension scheme, BUPA, life assurance, discounted childcare vouchers and 25 days holiday, with an additional extra holiday purchase scheme. For further information or to apply online, visit our careers website at www.rmcareers.co.uk, click on 'Search Careers' and enter vacancy reference 1981.