The primary purpose of the role is to work as part of the technical customer service/support team, providing a professional, efficient and timely service which exceeds our internal and external customer's expectations. This will include but not limited
to customer implementation technical support, pre/post sale support to existing customers, delivering technical training to both internal and external customers and providing second/third line technical support to both internal and external customers
both over the phone and face to face. Duties will include: On site and remote installation of Blackberry Enterprise Server. On site and remote support of Blackberry Enterprise Server. Installation and support of Microsoft Exchange 2003 and 2007. Support
Windows Mobile devices. Support Blackberry devices. Administration training on BES. User training for Blackberry/Windows Mobile Devices. Managing Windows infrastructure
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