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IM special report commentary and analysis - all in one place
In-depth highlights...

By silicon.com

Published: Friday 24 October 2003

The major issues around IM come together on this page which pulls together writing from top business and technology writers. From managing IM and educating end users to choosing the right product and research to act on. It's all a click from here.

Where the growth of IM will take your business
Anthony Plewes hears the forecasts from leading analysts.

What future IM?
Ever considered what lies beyond plain text IM? Anthony Plewes has been asking around.

Enterprise mobile IM: a service waiting to happen
Simon Marshall looks at how IM on the move will affect the way we work.

NEW! CIO Jury: Two-thirds of IT chiefs see IM as a valuable business tool
What does silicon.com's A list of IT chiefs have to say about IM?

IM: Get it sorted now
A silicon.com call for action

"You there?" IM users remember - the firewalls have ears
IM abuse and security - Simon Marshall looks at how you decrease one and increase the other.

IM: Managing the medium, managing the message
What should be the key considerations for IT departments? Stewart Baines investigates.

How consumer IM vendors are targeting business users
Anthony Plewes looks at who's doing what with which version of IM software.

Devil's Advocate: Instant messaging under the radar
What's your IM policy? What do you mean, you don't have one? Martin Brampton asks the questions.

IM coming of age
silicon.com explains why you cannot ignore IM.