Joined-Up Enterprise

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Joined-Up Enterprise

Do you know what’s happening in all parts of your business? And does each part know what the others are doing - as well as what customers need and want? In this special report, we look at how small and medium-sized businesses can move toward the goal of becoming a 'joined-up enterprise' which eschews the idea of disparate departments and replaces it with a model where real-time data is shared across disciplines to improve and speed up decision-making.


Within this report...

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Information overload
Businesses are drowning in data - but how much good is it doing them? Stewart Baines finds out how to retrieve and understand essential corporate information.

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Stop communications overload before it starts
When attempting to improve communications across an enterprise, individuals can quickly become overwhelmed by all the incoming alerts. Quocirca's Rob Bamforth looks at how to make tech's impact good not bad.

Go real-time with your data

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Go real-time with your data
Sharing data across an organisation brings the most benefits when the data is as 'fresh' as possible. But pulling that off is not as simple as it sounds. Quocirca's Louella Fernandes explains the ins and outs of using real-time intelligence.


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Link up all parts of your business
Sharing data across an organisation is no easy task. Luckily help is at hand. Anthony Plewes examines the tools, technologies and techniques that can make the process a lot simpler.

Editor's blog: Rambling questions, tricky answers

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Editor's blog: Rambling questions, tricky answers
Will Sturgeon reports from the Gartner CRM Summit, where organisations were told to break down the silos within their structure, if CRM technology is to stand any chance of improving matters.


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Plugging and preventing data leaks
In today's knowledge economy, getting the right information at the right time can make the difference between success and failure. However companies need to put adequate controls in place before sharing information freely. Anthony Plewes investigates.

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Why don't we talk anymore?
Sometimes it's hard enough to get small teams working together. How can you encourage communication across a company's business units? Stewart Baines offers some advice.


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