By Felicity Ussher, 30 June 1998 15:46
NEWS Verity has signed a deal to integrate its search engine software into SAP's ERP (enterprise resource planning) R/3 software. SAP has integrated a customised version of Verity Information Search into the R/3 help files, which comprise over 76,000 pages of information. The search facilities are available on Windows NT, Sun Solaris and a range of Unix platforms.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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