By Lisa Burroughes, 6 July 1998 15:16
NEWS Newham College of Further Education has chosen Bull to provide its in-house helpdesk system. The £1.5m contract, to be spread over the next three years, will enable students and administrative staff at the college to receive IT support from 8.00am until 9.00pm. The ServiceDesk team will consist of 12 people and will support the college's 900 PCs across seven sites.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
Copyright © 1998-2009 CBS Interactive Limited. All rights reserved. About CBS Interactive
In order to post a comment you need to be registered and logged in.
Log in or create your silicon.com account below