By John Oates, 1 June 1999 00:15
NEWS The UK government has set ambitious targets for modernising the structure of both its internal IT systems and the way it communicates with citizens. Despite Westminster's unenviable reputation for missing IT deadlines, public services minister, Peter Kilfoyle remains confident they will meet the deadlines. Kilfoyle, speaking at a conference of IT managers, explained what the changes would mean for ordinary citizens. The way we interact with government - be it via forms, letters or face to face interviews, will be boosted by technologies such as videoconferencing, electronic kiosks and call centres. In an interview with Silicon.com, Kilfoyle insisted that the process is well on course. He claimed the primary deadline of two years is not only achievable but could even be brought forward. He said that for citizens, it is a question of providing more channels for people to use to communicate with government departments. The full interview appears today on Silicon.com's Government Channel.


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