By Lisa Burroughes, 27 August 1999 06:45
NEWS Thousands of companies have been hit by a computer breakdown in the Bank of Scotland's international business division. The bank's business customers were unable to pay their overseas suppliers, with hundreds of thousands of pounds worth of transactions being delayed. Inward payments are still being affected. The Bank of Scotland admitted that there have been problems for more than two weeks with electronic payments being made from its Edinburgh-based division, but claimed they would be resolved by the end of the day (Friday). A spokeswoman for the bank said: "We have experienced operational problems with a new computer system for international payments over the past two weeks. This has resulted in delays in the Bank's international payment traffic and a backlog over the past 10 days." She added that all outward payments should now be running as normal and "inward payments would be resolved before the weekend". The Bank of Scotland has also said that any customers who are out of pocket as a result of the breakdown will be compensated. The spokeswoman was unable to give specific details about the nature of the problems.
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