By Polly Raymond, 2 December 1999 09:17
NEWS Toshiba, has called for an end to the problem of IT investments that take no account of the effect on employees. In research published today by the Bathwick Group, evidence suggests that although technology is improving productivity it's often leaving staff so stressed that they sometimes leave the company. Almost 60 per cent of respondents reported increased stress through the introduction of new technology; the study also found that nearly 80 per cent of managers were dissatisfied with the results of investment in technology. Anthony Willis, assistant general manager of Toshiba Information Systems, said: "Everyone in the industry should be more open and honest about the reality of IT investment." Alan Thompson, the company's UK MD, added: "We were shocked to find that nobody has learned anything over the years and that technology, not people, is still seen as the primary tool for change." Jonathan Steele, CEO of the Bathwick Group, praised Toshiba for making a stand, and said: "Not many of our technology clients would admit that technology projects are failing." Steele added it was a particularly brave move by the company, given Toshiba's lead in the market for laptops, which he claims are a prime cause of corporate stress as they encourage out-of-hours working.
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