By Steve Ranger, 24 January 2006 11:00
And digital pens can replace the ballpoints offered at branch offices now, so that information can go directly into the bank's back-end systems.
Photo: Steve Ranger
RFID and digital pens in the branch of the future
By Steve Ranger, 24 January 2006 11:00
And digital pens can replace the ballpoints offered at branch offices now, so that information can go directly into the bank's back-end systems.
Photo: Steve Ranger
In order to post a comment you need to be registered and logged in.
Log in or create your silicon.com account below
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
Copyright © 1998-2009 CBS Interactive Limited. All rights reserved. About CBS Interactive
Comments
There are 2 comments. Join the discussion
1. anonymous
Will it also alert them when you have been queueing for more than 10 minutes and organise coffee (My Debit Smart Card will show that I take milk and 1 sugar)?
2. Richard
Where's the chain for the pen?
The photo doesn't show the short security chain to deter theft of the fancy digital pen.
Are they relying on fancy electronic alarms?
(Why are all such chains just too short for comfortable use?)