By Dan Ilett, 27 March 2006 11:55
NEWS
Barclays Bank is to up the level of scrutiny for its online customers in a bid to cut down on internet fraud.
The 300-year old high street bank, which has 25 million customers around the world, is using technology to monitor online transactions by examining IP addresses, physical locations and people's buying behaviour.
RSA's Cyota Transaction Monitoring was sold to the bank to compare each transaction to a user's profile. That information includes a person's spending behaviour and data about the computer device they use.
The system then compares the data to known fraud patterns and presents the bank with a score. High-risk transactions can then be blocked.
Ian Morgan, head of channel development at Barclays, said in a statement: "We needed a solution that would help monitor and control the potential threats faced by our online customers but without hassling them or impacting the growing adoption of our online services.
"The system was up and running in full production following a simple and seamless implementation project, and the results have been extremely positive so far in terms of behind the scenes user authentication, fraud detection and an exceptionally low false-positive rate."
Comments
There are 3 comments. Join the discussion
1. Tony Sygrove
I am a Barclay customer who uses on-line banking and I have to say I am extemely impressed with the service I recieve. On a couple of occasions over the Christmas period Barclays contacted me to check certain transactions, they were on the case before me. Keep it up Barclays, I for one would not use any other bank.
2. Roger Francis
I too have been impressed with detection by Barclays. In February, its fraud office contacted me within a day of 6 fraudulent withdrawals from my account, resulting from a capturing device at an ATM
3. Anonymous
I think majority of bank customers would like their transactions protected even at the cost of a small confirmation delay put in by the bank. Everything comes at a cost, so why should "security" be any different.
I like banks who put additional checks on transactions and spending patterns
etc.
Down with FRAUD!!
GOOD WORK BARCLAYS!!