Striking in Second Life, ID cards and 'bedroom' call centres...
By silicon.com, 28 September 2007 12:04
Striking in Second Life, ID cards and the Pet Shop Boys, and 'bedroom' call centres are all up for discussion in the latest Weekly Round-Up podcast. Andy McCue hosts and is joined in the studio by Tony Hallett, Steve Ranger and Tim Ferguson.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
Copyright © 1998-2009 CBS Interactive Limited. All rights reserved. About CBS Interactive
In order to post a comment you need to be registered and logged in.
Log in or create your silicon.com account below