Naked business men, chip and bin, useless gadgets...
By silicon.com, 26 October 2007 17:52
Naked business men, chip and bin, useless gadgets, nerd-herders, the Caption Competition and reader comment of the week all feature in the latest Weekly Round-Up Podcast, hosted by Steve Ranger and featuring Andy McCue, Gemma Simpson and Natasha Lomas.
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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