By Sol E Solomon, 2 June 2008 07:59
NEWS
Regardless of whether the role of IT practitioners in the organisation relates to sales, or is one that is strictly technical in nature, business acumen is a trait all technologists must have.
Yeo Gek Cheng, director for IT and telecommunications at recruitment consultancy Hudson Singapore, said any work done by an IT professional would also have an impact, directly or indirectly, on business revenues. This, Yeo explained, is because technology today influences how businesses are driven.
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Yeo said: "It is certainly a criterion employers look for at all levels of IT now."
The higher the job level, the more critical it is for the IT professional to hold such business acumen as the impact a more senior IT member has on business issues is greater. As such, Yeo said it is an essential characteristic required of employees in senior tech positions.
She said: "It's 'very good to have' at mid-level, and 'nice to have' for junior roles."
However, some IT professionals who are passionate only about technology, do not necessarily want to be involved on the business front, Yeo noted. She said: "Sometimes, this leads to a lack of interest or awareness of the business impact [of IT on the organisation].
"These candidates should be [advised] that every role in the business world has an impact on business, and to value-add beyond just being technically strong in delivering a project, product or sales."
In an interview with silicon.com sister site ZDNet Asia, Charles Caldwell, Asia-Pacific human resource director, Citrix Systems, noted that if tech practitioners wanted to move up to senior roles they will need to "[understand] the business case [for IT]. If you can't you're unable to progress".
According to Caldwell, one of the best ways for an organisation to nurture talent is to increase an employee's business acumen.
Yeo said: "Training in this area is often provided at mid-management upward. It will be good to have a nurturing culture where managers coach junior staff on how the business food chain works, and how one's role can impact the business."
Comments
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1. Karen Challinor
yeah actually knowing about IT isn't going to benefit your career at all
after all everyone "has a mate who can fix computers" so IT is a bit of a disposable skill, there must be thousands of people who can do it, but business and sales people are hard to find
no one seems to make the connection between everyone having "a mate who fixes computers" and the skills crisis that they usually talk about in the next breath