And watches average (chicken in a) basket sizes jump
By Julian Goldsmith, 21 January 2009 11:19
The kiosk trial began in August and was due to last three months but has been extended indefinitely.
The user interface for the kiosks, provided by payments services company YESpay, has already helped boost the average basket to £7.93, up from £5.83 at the counter.
Photo credit: Gastronomy Foods
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Comments
There are 3 comments. Join the discussion
1. Karen Challinor
wow increased sales AND reduced headcount every senior managers dream
hope they do a "jobseeker special"
2. Finger Licking Good
Can I have one in my home?
3. anonymous
As with any self-serve system, it depends on why it is needed in the first place, and what the end user gets usability wise.
Tesco Store: Only because there are never ever enough cashiers. Hateful experience, as the bloody thing is a pain in the arse and never works properly. Most people avoid like the plague.
Tesco/Asda/Morrisons Fuel: Only because there are never enough till points to copy with volume. Good experience, as it is simple and effective and does what it says on the tin, esp. as gives 24hour cover. Very popular.
Argos: Only needed because they can't copy with volume at till point as 6-12 tills in most stores, but only about 2-4 cashiers. Semi-popular.
KFC: Given the benefit of the doubt. Only needed because in most stores there are 4-6 till points, but only ever about 1-2 cashiers. Will probably be of benefit, as if the order is wrong, it is your own fault.