Transport for London in outsourcing shake-up

Bringing contracts home

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By Andy McCue, 30 July 2008 11:46

NEWS

Transport for London (TfL) is undertaking a massive shake-up of its outsourcing deals in a move that will see some of the work brought back in-house.

Currently TfL outsources its desktop management to CSC and network management to Fujitsu Services, with other suppliers, such as BT, doing smaller pieces.

The outsourcing review is part of a two-year tech overhaul being undertaken at TfL by CIO Phil Pavitt.

Most of TfL's outsourcing contracts were signed eight years ago and are up for renewal over the next 18-24 months.

Pavitt says in the past TfL has outsourced some of the strategic intelligence that should have been kept "this side of the fence".

In an exclusive interview with silicon.com he said: "We may have given away one or two things we should have kept perhaps for ourselves."

The outsourcing review is due to be completed by September this year and Pavitt expects some contracts to be simply extended, some to be repackaged and some to be brought back in-house.

He told silicon.com: "All I can say to you now is we have 17 prime outsourcers, we won't have 17 by the time I've finished. What we will have I'm not sure but it will be a blend of in and out."

Read the full interview with TfL's Pavitt here.

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