By Nick Heath, 23 April 2009 15:58
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching hospitals, with more than 6,000 staff providing around 700,000 patient appointments per year.
Currently one in seven patients fails to turn up for a scheduled appointment at King's.
About 80 per cent of NHS patients need follow-up consultations and the system will help ensure that emails and letters go to the right place by asking patients to check their details each time they visit, as seen here.
The NCR system can also identify patients who miss appointments allowing staff to reschedule.
Photo credit: NCR Corporation
Comments
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1. anonymous
Just what you want, TOUCHscreen kit in hospitals that manky staff/visitors/patients can contaminate with lord knows what super-bug.
Are the receptionist staff to be re-allocated to other admin jobs round the hospital, or will they add to the 2 million plus on the dole these days.
2. Ollie Clark
They've got a touchscreen in my local GP surgery. I'm always amused by the disease ridden patients smearing their hands all over it one after the other.
No handwash station next to it. No cleaning spray for it (I asked). Anyone would think the surgery were trying to drum up more business.
Now they're rolling it out to the rest of the NHS. Great. I take it this was a management, not a clinical decision.