IT upgrade will make NHS better, say doctors

Two-thirds of UK doctors are confident the National Programme for IT (NPfIT) will make a positive change to the NHS, a survey has found.

However, only seven per cent think the massive NHS IT overhaul should receive any further funding to ensure its success.

The poll of more than 3,000 medical professionals was carried out for The Times by the medical website Doctors.net.uk. Asked if they were sceptical the NPfIT would "make a positive change", 66 per cent said they were not sceptical, although only nine per cent said they thought the programme would change the way the health service was run.

Only 24 per cent of those polled said they had found the project to be frustrating overall, and 86 per cent said it should not be abandoned. However, 93 per cent disagreed that more investment should be made in the project. Getting more doctors and more clinical funding topped the doctors' request list on the question: "If you could change one thing in the NHS, what would it be?", while 15 out of 3,092 said "more IT".

The figures are consistent with those of a similar survey, carried out towards the end of last year by Medix. While that poll noted falling levels of enthusiasm for the NPfIT - when compared with attitudes in 2004 - it also found that around 55 per cent of doctors were confident the programme would have a positive effect on clinical care. The NPfIT has been lambasted by some IT experts, mostly over the issues of cost and security, but the NHS has consistently refused to launch an independent review.

A spokesperson for Connecting for Health (CfH) - the NHS department running the NPfIT - said CfH has "taken great steps to improve our efforts to win the 'hearts and minds' of doctors, nurses and other health professionals". The spokesperson also praised the team of national clinical leads administering much of the project, and noted that a National Audit Office (NAO) report into the NPfIT, released in June 2006, "complimented the work" they had carried out.

However, it emerged last year that the NAO report had been watered down, with significant changes having been made to the draft before it was made public.

David Meyer writes for ZDNet UK