Say goodbye to your claim...
By Jo Best
Published: 5 April 2007 13:10 BST
Benefit cheats could be caught out thanks to the introduction of new lie-detecting tech, according to the government.
The Department for Work and Pensions (DWP) today announced a pilot of the technology by Harrow Council which will use voice risk analysis on would-be claimants to identify suspicious cases.
By analysing changes in callers' voices, the system will be able to indicated a level of risk and predict how likely the claim is to be fraudulent. Any callers flagged up as potential benefit cheats will then be asked to provide further evidence to support the veracity of their claim.
The use of voice stress analysis systems was first pioneered by the insurance industry to detect customers putting in bogus claims.
A sample of each claimant's voice is taken at the start of the call. Benefit agents will then question the claimants while the voice stress analysis will measure the speaker against their initial sample to see if changes in their voice might indicate the speaker is lying.
The pilot will see would-be claimants of housing benefit and council tax benefit put under the microscope from next month. Jobcentre Plus is also planning to experiment with the technology later this year.
I suggest they ought to point the lie detector in ...
Anonymous
Pioneered by the insurance industry and roundly fo...
Antony Norris
The system should be an add-on to your HDTV... the...
Bill Citrine
This person has my full sympathy. I know full well...
Anonymous
The PM's question time should have a detector with...
Radical Meldrew
Processing all types of housing and council tax benefit claims within strict guidelines. Maintaining a thorough knowledge of Housing & Council Tax ...
HEAD OF STRESS Performance measurement of stress resource project teams Appreciation and understanding of stress analyses methodologies. Maintenance ...
Identify, prioritize opportunities and manage a pipeline of opportunities by focusing on e-business; About our client: Our client, one of the world ...
Agenda Setters 2008
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Nick Heath
Next stop HMRC: How TfL CIO will shake up the taxman
Interview: Phil Pavitt, CIO Transport for London, on making IT boring
Gary Bettis
Public sector CIOs: It's your time to shine
Comment: Efficiency programme offers big challenges and opportunities
Gary Lynch
How e-coding can prevent NHS slip-ups
Barcodes to run in their blood
silicon.com
Inbox: Chip and PIN latest big IDea - and still no readers
"PIN numbers do not present much of a challenge to a determined crook"
Jo Best
From army officer to IT chief - CPS CIO David Jones
Profile: What IT and the military have in common
silicon.com
Inbox: Government IT ignoring red lights?
"The civil servants who specify these projects are not competent technically"