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Story URL: http://www.silicon.com/publicsector/0,3800010403,39169720,00.htm

Taxpayer stung by £2.25m HMRC apology
That's a lot of stamps...

By Nick Heath

Published: Thursday 17 January 2008

The government has admitted it cost £2.25m to send letters of apology to people affected by the loss of 25 million child benefit records by HM Revenue & Customs (HMRC).

The seven figure bill provoked outrage from the Taxpayer's Alliance who attacked the HMRC for losing the two CDs after it posted them to the National Audit Office last year.

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Financial secretary to the Treasury, Jane Kennedy, revealed the cost in written answers to the House of Commons.

She said: "The cost of sending letters to the families affected by the recent loss of data by HMRC is estimated at £2.25m including postage costs."

Both Conservative and Liberal Democrats MPs attacked the huge spend and said if any of the letters had gone missing it could have triggered a second wave of data loss.

The Treasury and the HMRC defended the decision to send out the letters saying it was right to approach those affected individually.

The revelation follows the Metropolitan Police's announcement that it would seek the full costs from HMRC for the force's hunt for the missing discs.

The bill for the search, which is now winding down, has been reported as being the most expensive lost property inquiry in the UK.