Arts Council gets tech troubleshooting boost
The Arts Council England has enlisted an IT service management system from Sunrise Software to help keep its tech troubleshooting running smoothly.

Tags: sunrise software, itil, sostenuto , arts council

Dorset gets its shared services motor running
Three councils in the West Country have teamed up on a shared services project to bring together information around road maintenance and management.

Tags: shared services, information, utility, roads

New CMS Leeds to uni's grassroots takeover
Leeds University has implemented a new content management system to help make dealing with online content easier for its nine faculties

Tags: leeds, case study, jadu, university

Tewkesbury cleaning up waste with SOA
Tewkesbury Borough Council has turned to service oriented architecture to streamline the way it deals with customer requests.

Tags: software ag, payment, crm, soa

How tech keeps young offenders on straight and narrow
A £26m revamp of youth justice tech promises to cut the risk of self-harm and reoffending among young inmates.

Tags: prisons, information sharing, networks, encryption

Nottingham Trent swaps spreadsheets for Cognos
Nottingham Trent University is using technology from IBM Cognos to improve the way it plans the allocation of money and resources.

Tags: ibm, cognos, university, finance

The future of climate change is in Linux's hands
Jolly green Géant

Tags: network, geant, climate change, linux

Cern keeps an eye on its assets
The army of scientists and engineers working on the Large Hadron Collider at Cern is using enterprise asset management tech from Infor to keep an eye on its assets.

Tags: equipment, management, assets, cern

Bracknell Forest reaps virtual rewards
Bracknell Forest Borough Council is reaping the rewards after making the move into a virtualised server environment

Tags: vmware, savings, carbon, servers

College classrooms go high-tech
Oaklands College near St Albans is planning to offer its students the best in high-tech learning when its £100m new campus opens in 2011.

Tags: smart cards, learning, wireless, education

Thin clients switch on digitally excluded
A project to tackle digital exclusion in socially deprived regions of Merseyside has brought free plug-and-play internet access to hundreds of homes with children of school age.

Tags: digital divide, digital exclusion, thin clients

NHS brushes up on Itil
NHS IT delivery organisation Sussex Health Informatics Services has implemented an extensive Itil (IT infrastructure library) training programme for staff and kept costs down by partnering with the training company to resell places on the courses.

Tags: training, nhs, itil

Vista basks in public sector praise
Microsoft's Windows Vista operating system, launched in January 2007, has had a mixed reaction from pundits and potential customers and there is still a strong inclination among the company's user base to cling on to older iterations of Windows because of concerns about Vista's CPU overhead and security.

Tags: microsoft, shared services, vista

Childnet helps parents get web savvy
Internet awareness charity Childnet International has produced an interactive learning resource for parents who want to know more about the internet, so that they can guide their children through it safely.

Tags: parents, children, education

Leeds completes 'painless' Windows XP upgrade
Leeds City Council has saved taxpayers' money and minimised disruption by using an automated software auditing tool to ease a major Microsoft Windows IT upgrade.

Tags: windows xp, council, leeds

Police gets to grips with body cameras
Police in Staffordshire are getting the most out of the digital video technology they are currently trialling through the use of video management software.

Tags: police, compliance, management, cameras

Suffolk Councils join up IT to save costs
Case study: BT funds joint venture

Tags: shared services, bpo, bt, saving