Video: The Bathwick Group / Jonathan Steel (CEO)
In a series of short video segments Jonathan Steel answers questions on the Bathwick Group research report Small and Medium Enterprise Business Communications in the UK.

Research Report: Small and Medium Enterprise Business Communications in the UK
Demand for new products and services, including unified communications.

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The techs SMEs need for converged telecoms
Developments in broadband, wireless networks and devices are making converged telecoms services such as fixed-mobile a reality for small businesses. Anthony Plewes takes a look at the technologies that are driving this revolution.

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The telecoms operator of the future
The era of converged telecoms services is bringing big changes to the operators. Stewart Baines looks at what they'll need to succeed in the future.

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Brampton Factor: What's so great about one telecoms provider?
Telecoms companies may like the idea of providing customers with multiple services - fixed-line, mobile, broadband and data. But, asks Martin Brampton, is this really what customers want?

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VoIP takes hold with small businesses
It may be a truism but, nonetheless, voice over IP has the capacity to transform how companies deal with their communications. Large enterprises have been dipping their toe in the water for several years and now it appears that small and medium-sized companies are following suit, says Anthony Plewes.

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Upwardly Mobile: What's on my Christmas list
Dear Santa - please no more lumps of coal

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When mobile meets the landline
The merging of fixed-line and mobile phone services promises to address the desire of businesses to simplify their communications and reduce costs. Anthony Plewes investigates the services available today and asks whether functionality alone is enough to persuade SMEs to switch

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Unwired: The tiny screen problem
Can we reconcile the need for better, bigger screens and greater mobility?

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