Demand for new products and services, including unified communications

• Related Links
• Converged Communications Home page
• Analyst Video

Contents

• Contents
• Table of figures
• Introduction
• Executive Summary
• Current usage of, and investment plans for, equipment and services
• Convergence and unified services
• Desire for better services
• Location-based services
• Demographics (SME)

Table of figures

• Figure 1 Which of the following technologies are you using in your business today?
• Figure 2 In what do you plan to invest in the coming year?
• Figure 3 Buying momentum of communication technologies
• Figure 4 Your company's plans for telephony, mobile and internet in the coming year
• Figure 5 Ownership differential between those that see technology as a competitive edge vs the rest
• Figure 6 Comparison of ownership and buying differentials
• Figure 7 Understanding of the term 'convergence'
• Figure 8 How should your combined communications requirements is supplied?
• Figure 9 How should your combined communications requirements be supplied? (company size variations)
• Figure 10 What do you believe about a single-supplier solution for communications?
• Figure 11 What do you believe about a single-supplier solution (variants in co. size)
• Figure 12 What is most valuable for your business regarding communications expenses?
• Figure 13 How valuable would the following aspects of unified communications be?
• Figure 14 Which services would most benefit your company?
• Figure 15 What would prompt a move to a location-based solution?
• Figure 16 What might deter you from adopting a location-based service?
• Figure 17 What would deter a move to a location-based service (comparison by co. size)
• Figure 18 Job titles of respondents
• Figure 19 Company size split