CRM in the mid-market Archive

NetSuite wades in to Microsoft CRM debate

CEO questions 2007 deadline and adds warning for the channel... [14 Jul 2006]

Thomas Cook CRM's right here, RightNow

Travel agent's online bucket shop gets smarter about its customers... [05 Jun 2006]

Is CRM now a "must have" for firms of all sizes?

"We currently don't have a CRM system and we are suffering for the lack of it... " [22 May 2006]

NetStar hypes on-demand network management

And they've got the China Telecom deal to prove it... [22 May 2006]

RIM: Email? Been there, done that

Talk of mobile sales force automation is not SFA... [16 May 2006]

Software as a service hits sweet spot

So say the vendors... but are they right? [12 Apr 2006]

Salesforce pushing podcasts on iTunes

And touting 'five nines' uptime [10 Apr 2006]

NetSuite initiates fight in "software's last battleground"

Is this just talk, or a case of 'giving it all that'? [07 Apr 2006]

Public sector must wake up to CRM

Though tricky discussions about technology and job losses may lie in wait... [24 Mar 2006]

SAP boasts on-demand CRM win

Announces Capita Insurance deal... [14 Mar 2006]

CRM giants deny 'doing a Salesforce.com'

But they sure do talk about Benioff a lot... [14 Mar 2006]

Firms told CRM 'not just a switch you can flick on'

... and don't whatever you do forget what the 'C' stands for... [14 Mar 2006]


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