The Spam Report

You are here: silicon.com > Research > Special Reports > The Spam Report

The Spam Report

Microsoft to sue spammers

"Spam is a growing problem and it's a global problem" - we hear you

By Paul Festa

Published: 18 June 2003 08:28 GMT

Intensifying its campaign against spammers, Microsoft announced on Tuesday that it has taken legal action in the company's home state of Washington and in the UK.

Microsoft said it filed 13 civil suits against US defendants, accusing them of spamming Microsoft customers with deceptive email. It also filed two suits in the UK, where the defendants are accused of illegally harvesting Microsoft email addresses for use in building spam mailing lists. Microsoft accused the defendants in the 15 suits of being collectively responsible for sending the company's customers more than 2 billion unsolicited commercial messages.

Efforts to combat spam are on the rise on the legislative, legal and technological fronts. The US Congress and several states are drafting new laws against spam, and both companies and individuals are increasingly bringing their spam grievances to court. Companies from Microsoft to tiny start-ups are developing new varieties of email filters that act on individual in-boxes and entire email networks.

"Spam is a growing problem and it's a global problem," Brad Smith, senior vice president and general counsel for Microsoft, said at a news conference in Redmond, Washington, to announce the suits. "We believe that a multifaceted approach is needed. We at Microsoft are ramping up our efforts to fight spam around the world."

Microsoft singled out a number of specific email sending practices in its suits, including those that use deceptive and fraudulent messages, unsolicited pornographic messages and ads for sexual services, and false virus warnings.

Another spam practice Microsoft targeted in the suits is the 'spoofing' of the sender's email address. One side effect of this practice, the company said, is that spammers falsely make it appear that the messages are coming from users of Hotmail, Microsoft's free, Web-based email service.

Microsoft doesn't name specific defendants in some of the suits but could gain the ability to subpoena documents that would identify the alleged spammers. Indeed, Microsoft said on Tuesday that it had succeeded in naming the defendants in similar so-called 'John Doe' suits it filed in California in March.

AOL Time Warner also has pressed its share of lawsuits against named and unnamed defendants, as has EarthLink.

Some industry spam fighters applauded Microsoft's move but suggested the company should get its own spam house in order in addition to pressing its case against other offenders.

"Aggressive moves by any large company against spammers who break the law are very welcome," said Stephen Cobb, senior vice president of ePrivacy Group, which this week released spam-fighting software for ISPs. "However, right now ISPs are telling us they see a lot of spam coming from Microsoft's own Hotmail servers, which are being abused by spammers. And a lot of people would probably say that would be the best place for the company to start cleaning up spam."

Among its recent anti-spam measures, Microsoft has taken steps to limit the use of Hotmail by spammers. In May, the company imposed a limit of 100 outgoing emails per day on Hotmail accounts.

Microsoft's domestic suits are lodged under Washington's spam law. In Europe, the company is relying on the UK's Misuse of Computers Act.

Microsoft said its domestic suits also have an international dimension. In one suit, against an alleged California spammer, the email server in question was registered in Belize.

The company also pledged more European lawsuits "wherever there are consumers harmed by spam," Smith said. "We'll do whatever it takes to be effective going forward with this problem."

Smith said that Microsoft is seeking injunctive relief as well as monetary damages "so that there is some real pain in people's pocketbooks when they engage in this kind of activity".

Paul Festa writes for CNET News.com.

  1. Zones
  2. Management
  3. Networks
  4. Software
  5. IT Services
  6. Hardware
  1. Verticals
  2. Public Sector
  3. Financial Services
  4. Retail & Leisure
The Spam Report News

Virtual worlds under siege from cyber crime
A hiding place for scams, spam and phishing…

Spammers switching on to YouTube?
Video spam and PowerPoint slides next on the menu, warns MessageLabs...

Spam surge emanating from the Far East
Made in China...

US court upholds anti-spam law
Junks convicted spammer's appeal...

Spammers dust off their botnet passports
Targeting pastures new...

The Spam Report Extra

Stories from around the web...

Beware: You have mail Times Online

The economies of spam Global Politician

Special report: Fighting spam and cyberscams CNET News.com

Spam ain't dead yet PC Magazine

Slaying Spam-Spewing Zombie PCs PC World

RELATED RESEARCH

Make your voice heard

silicon.com and the Bathwick Group have created an opportunity for business and IT executives to share their experience with each other and thus enhance their knowledge of the IT marketplace.

Join our research panel, and you'll be asked to participate in short surveys - and then will be privy to the answers of all your colleagues, as we send you tailored versions of the results.

Extras include complementary passes to silicon.com events and survey prizes such as iPods. Plus, there are the obvious networking opportunities with your fellow panellists.

For more about the Research Panel and how to join, click here



Quick Sitemap Links: