Voice over IP has been hailed the 'next big thing' in telecoms for years now but in recent months we're finally seeing evidence that CIOs and IT departments are embracing the technology. So what do businesses need to know about VoIP? silicon.com looks at where it has flourished, where it has failed to live up to its promise and where it's headed in future.
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Video: Are customers ready for VoIP?
BellSouth exec talks about the future of broadband...
Leader
Leader: VoIP and SMEs - a good match?
Small-timers avoiding IP telephony may be smarter than they seem
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Leader: Give Skype a break
If businesses are uncomfortable with Skype's potential security threats, their IT directors should keep a close eye on network traffic or ban Skype's use at the office - and choose a VoIP product intended for corporate use. But the truth is for most home users - and many small businesses - it works just fine.
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Leader: eBay - don't squash Skype
Or you'll be killing the very thing you paid billions for...
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Leader: Google - good luck
It's not going to be easy to be the best at IM
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Boardroom Despatches: Two groups to sanity check tech
Look to teenagers and developing markets...
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VoIP: Don't forget about security
VoIP has many upsides but moving your telephony system to a packet-based network could leave you at the mercy of hackers. Danny Bradbury looks at how to properly secure a corporate IP telephony system against known and unknown threats.
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VoIP handsets: Greater choice means greater complexity
It used to be that handsets came as part of any IP telephony system. But with the advent of SIP, businesses have a number of options to choose from. Ben King tells you what to look for in this key VoIP component.
Skype rings changes with standalone VoIP phone
No need for wi-fi or a PC...
Skype goes Mac
Now graphic designers can beta path to Skype's door...
Report slams US VoIP-tapping policy
It'll give hackers a helping hand, say security specialists
Skype sued for patent violation
Net2Phone cries foul...
Vonage shareholders sue over IPO
'Our cash was their exit strategy... '
Stories from around the web...
Skype dreams for developers CNET News.com
Enterprise VoIP: To adopt or not to adopt? Telephony Online
How scalable is your VoIP solution? TechRepublic - free subscription required
Despite the buzz, VOIP still has hurdles to overcome GCN.com
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