It was "the easiest thing ever"
By Tim Ferguson
Published: 1 February 2007 14:50 GMT
Fraudsters turn to credit card crime because it's "easy" given that many retail websites fail to take sufficient precautions to protect themselves from abuse.
Speaking at this week's Retail Business Show, a man who committed 'card not present' fraud said this type of criminal behaviour is "the easiest thing ever". The man, known only as 'T', targeted websites that required few details. If a website proved tricky to con, 'T' rarely tried again.
He said if retailers put in the effort to protect their websites, they are less likely to be targeted.
Professor Martin Gill, a professor of criminology at Leicester University who interviewed 'T' at the event, said of fraudsters: "They exploit the opportunities and are very, very good."
Gill has worked with several convicted fraudsters to understand their motivation and methods.
'T' was once contacted by a bank regarding unusual credit card activity on a card he was using fraudulently but simply pretended to be the cardholder and accounted for the money spent to satisfy the query.
Got two seconds?
Make your voice heard - take our latest poll.
To get around the problem of having goods delivered to the cardholder's address, 'T' would simply persuade delivery companies to take goods to other locations.
For instance, he convinced a company to deliver car parts to a garage where they would be used instead of the cardholder's address by saying this was more convenient.
'T' said he obtained credit card details through contacts working in call centres or for retailers, who would provide details for a small fee.
Shortly before his arrest he was offered around 10,000 sampler details which he believed had been sourced from India.
Last October a Channel 4 documentary revealed that UK credit card and passport details are available for purchase from several Indian call centres.
How to squeeze the last drops of savings from an outsourcing contract
Revealed: The apps you'll have on your phone in 2012
Clouds clear as Microsoft gives Azure a January launch date
UK ID cards rollout hit by delay as launch date revealed
The software that can save you big bucks? You've already got it
Enterprise software solution sales experience - Sold Business Applications - Strong contacts/experience selling to Retail Banks ROLE INFORMATION - ...
Preferably within the financial industry and ideally with credit card and fraud exposure. You should have at least 1 year SAS experience. It is also ...
Ideally you will have come from a credit card/ banking background. Business Analyst. You will have recent experience of working within Bank that ...
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Petra Papinniemi
Legal Eye: Ecommerce held back by outdated laws
No wonder no one's buying...
Matthew Cushen
E-tailers: Be choosy overseas
Markets are not always what they seem
Tim Ferguson
'If you look at iPlayer from a distance, it's still very web 1.0'
Q&A: Erik Huggers, director, BBC's Future, Media and Technology
Kit Burden
Legal Eye: Tech could brighten retailers' gloom
Regulation and recession loom
Matthew Cushen
Retailers: Look to emerging markets
Comment: Massive opportunities if you get the IT right
Julian Goldsmith
How Zavvi lost its Virginity
IT director Tony Johnson on the retailer's changing web strategy