Step-by-step move to convergence in £18m BT deal
By Steve Ranger
Published: 2 February 2007 14:10 GMT
Frozen food retailer Iceland Foods has extended its networking deal with BT to the tune of £18m.
Iceland's IS director Mark Pearson said the deal will set the retailer on its "convergence roadmap".
The seven-year deal extends the existing relationship for another five years and adds extra networked IT services which BT said will deliver "significant cost savings".
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Worth £18.4m, the contract makes BT the retailer's primary supplier of IT services and runs until 2014.
BT Global Services will provide a managed service for Iceland's WAN and LAN, and will use its Hosted Voice service, which it said offers a step-by-step approach to convergence.
BT said many organisations struggle with the move to converged voice and data networks because their focus is the bottom line and so wholesale tech change - and the investment involved - is off-putting.
It said the hosted service will "significantly reduce" the retailer's total cost of ownership for its voice services, rather than simply providing pence per minute savings on voice spend.
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