You are here: silicon.com > Retail & Leisure > News

Threshers outsources core IT in £8m Xansa deal

Significant portion of IT work to be moved to India

Tags: threshers

By Andy McCue

Published: 20 March 2007 17:00 GMT

High-street off-licence group Threshers is to outsource its core IT systems to Xansa in an £8m five-year deal that will see some services moved to India.

The deal with Xansa runs from the end of May this year and replaces an existing outsourcing contract Threshers had with EDS since 2003. That relationship with EDS went back to when Threshers was owned by Whitbread and Allied Domecq before being bought by private equity group Terra Firma.

The new contract covers applications management, IT operations and hosting for Threshers' SAP financials, WebSphere, Business Objects and JDA merchandising applications.

Check out silicon.com's exclusive Inside India special report...

silicon.com travelled to the Indian tech hotspots of Bangalore, Mumbai, Pune and Hyderabad to explore the exploding Indian offshore tech and BPO industry.

Photos: Boomtown Bangalore
BPO operations head to rural India
India diaries

A significant portion of the work will be handled by Xansa's Indian facility in Noida just outside New Delhi, including first line support for 300 staff at Threshers' Welwyn Garden City head office.

Simon Thomas, IT director at Thresher, told silicon.com the new outsourcing deal will save the company £1m a year and provide a more flexible cost base.

"In the retail sector things always change. We are owned by a VC and we can grow but also shrink, and if any piece of the business is sold off IT can become a millstone," he said.

As part of the contract Xansa will work with hosting company BSG and IT support services provider Phoenix.

David Leigh, strategy director at Xansa, said retailers are increasingly seeing benefits from moving parts of their IT infrastructure offshore as technology continues to automate many business processes.

  1. Zones
  2. Management
  3. Networks
  4. Software
  5. IT Services
  6. Hardware
  1. Verticals
  2. Public Sector
  3. Financial Services
  4. Retail & Leisure


  • Jobs
BPO Sales Specialist-BPO Solution Sales

JOB TITLE: BPO Sales Specialist-BPO Solution Sales SELLING: BPO Solutions - F&A, HRO, Contact Centre & Technical Support SELLING TO: Blue Chip ...

Sales Director/Sales Leader-Data Outsourcing

Ideally will have worked for a small to medium sized BPO organisation - Must have industry experience - 10 years + sales experience - Will look at a ...

New Business Senior Sales Manager-Offshore Services Sales

ROLE INFORMATION Selling: Offshore outsourcing: Application and infrastructure solutions, consulting services (both domain and IT), Systems ...

Petra Papinniemi
Legal Eye: Ecommerce held back by outdated laws
No wonder no one's buying...

Matthew Cushen
E-tailers: Be choosy overseas
Markets are not always what they seem

Tim Ferguson
'If you look at iPlayer from a distance, it's still very web 1.0'
Q&A: Erik Huggers, director, BBC's Future, Media and Technology

Kit Burden
Legal Eye: Tech could brighten retailers' gloom
Regulation and recession loom

Matthew Cushen
Retailers: Look to emerging markets
Comment: Massive opportunities if you get the IT right

Julian Goldsmith
How Zavvi lost its Virginity
IT director Tony Johnson on the retailer's changing web strategy

Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.


IT services
Outsourcing, offshoring and much more...



Quick Sitemap Links: