Five tell-tale signs of fraudsters...
By Tim Ferguson
Published: 30 April 2007 16:03 GMT
Five tell-tale signs could alert online retailers to an attempted fraud in progress.
Through its online forum used by fraud managers at online businesses in the UK, 192.com Business Services has compiled a list of behaviours it claims can help companies spot when they might be about to transact with a fraudster.
The signs highlighted include changes to the delivery address between the order being placed and delivery.
Testing of card details on low value orders, followed by much larger orders, could also be another warning sign.
If the billing address is more than 50 miles from the delivery address it might be worth taking a closer look at the order, and 192.com Business Services said retailers it worked with also cite orders from the London postcode range SE28 as being ones they would treat with more care before they send out goods.
The final suspicious action flagged by the company is the use of free email addresses with little resemblance to the customer's name.
192.com Business Services product manager, Grant Greenwood, said: "We're putting hurdles in front of the fraudster - the more hurdles, the more likely they are to be tripped up."
Card-not-present fraud grew by 41 per cent between 2004 and 2006 according to recent Apacs figures.
Based on fraud reporting from UK fraud managers, the London postcode SE28 is the "most troublesome" for fraud and chargeback within the UK, alongside overseas destinations such as Estonia and Nigeria, according to 192.com.
silicon.com Retail & Leisure
Get the latest retail and leisure news straight to your inbox. Sign up for the R&L newsletter today!
But a spokesman added: "We don't and we can't generalise - we're just highlighting statistics based on our online forum."
However we will consider people who have management experience from within the leisure industry, and who want to step into an exciting career in high ...
Credibility to liaise with and influence the VM and Buying teamWe would welcome applications from candidates who are currently working for ...
With a mixture of Retail and Leisure facilities across their sites, they are experiencing significant growth in a culture of fun and shared They are ...
Agenda Setters 2008
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Andy McCue
The McCue Interview: Catherine Doran, CIO, Network Rail
"You don't have to carry a spanner to have a good career and be successful in the world of technology"
Julian Goldsmith
How Zavvi lost its Virginity
IT director Tony Johnson on the retailer's changing web strategy
Ged Keogh-Peters
Take stock for tough times
Opinion: Even with falling sales, innovation creates an edge
Simon Levine
Legal Eye: Bogus brands face web crackdown
But who should carry the can?
Tim Ferguson
How did the Heathrow T5 launch go so wrong?
Shiny new terminal, same old story... right?
Julian Goldsmith
Retail leaders will open up in tough times
Rather than cut back, the best will innovate to ride the slump