Deal worth $400m...
Published: 6 November 2007 16:19 GMT
Leisure travel specialist Thomas Cook Group has extended its outsourcing agreement with professional services company Accenture - a deal worth $400m over the next 10 years.
silicon.com Retail & Leisure
Get the latest retail and leisure news straight to your inbox. Sign up for the R&L newsletter today!
The agreement, which supersedes an existing outsourcing contract signed in early 2002, will focus on the integration of MyTravel, which was acquired by Thomas Cook in June, to form the group with a combined 19 million customers and 33,000 employees.
It concentrates on accounting, application management, finance, human resources and infrastructure management services. Included in the deal is care of the travel group's SAP enterprise resource planning system. Accenture will deliver the services through a shared services centre in the UK, as well as additional resources from its "global delivery network".
In a statement, Kevin Campbell, Accenture's chief executive of outsourcing, said: "High performing companies like Thomas Cook have found they can be more strategic, streamline operations, reduce risk and improve overall business performance by outsourcing several business processes to a single provider."
Thomas Cook CRM's right here, RightNow
Thomas Cook saves £1m a year with IP network
Thomas Cook CEO takes a trip to ebookers
Offshoring tips and pitfalls - readers speak
Accenture wins London Olympic tech race
Accenture pulls out of £12.4bn NHS IT project
Accenture to plough $450m into SOA
Accenture to employ 1,000 in Romania
LogicaCMG opens offshore BPO centre in the Philippines
How to squeeze the last drops of savings from an outsourcing contract
Revealed: The apps you'll have on your phone in 2012
Clouds clear as Microsoft gives Azure a January launch date
UK ID cards rollout hit by delay as launch date revealed
The software that can save you big bucks? You've already got it
Accounting, Accounts Payable, Accounts Receivable, and Intercompany Settlements SAP Functional Knowledge and SAP configuration skills in FI/CO and ...
A truly unique opportunity to drive the sales for a new division of a market leading business specialising around document process outsourcing. The ...
Intranet, Extranet, client/server architectures & operating systems, & their dependencies & implications • Excellent organisation skills, ...
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Digg
Slashdot
Del.icio.us
Stumble
Reddit
RSS Feeds
Petra Papinniemi
Legal Eye: Ecommerce held back by outdated laws
No wonder no one's buying...
Matthew Cushen
E-tailers: Be choosy overseas
Markets are not always what they seem
Tim Ferguson
'If you look at iPlayer from a distance, it's still very web 1.0'
Q&A: Erik Huggers, director, BBC's Future, Media and Technology
Kit Burden
Legal Eye: Tech could brighten retailers' gloom
Regulation and recession loom
Matthew Cushen
Retailers: Look to emerging markets
Comment: Massive opportunities if you get the IT right
Julian Goldsmith
How Zavvi lost its Virginity
IT director Tony Johnson on the retailer's changing web strategy