You are here: silicon.com > Retail & Leisure > News

UK flights grounded by air traffic control glitch

Stalled data stalls planes

Tags: heathrow, gatwick, flights, outage

By Tim Ferguson

Published: 26 September 2008 15:05 BST

Airports across the south of England saw hundreds of flights cancelled yesterday following a computer problem affecting the air traffic control system.

National Air Traffic Services (Nats), which oversees much of air traffic control in the UK, suffered a glitch that stopped data reaching workstations at its London area control centre at Swanwick in Hampshire.

All the tech at Heathrow T5…

Video: Heathrow T5's cutting-edge baggage tech

Video: Heathrow Terminal 5 uncovered

Photos: Passenger's eye view of Heathrow Terminal 5

Photos: Inside Heathrow's Terminal 5

Photos: Heathrow's Terminal 5 comes alive

Photos: Technology at the heart of Terminal 5

The problem occurred just before 17:00(BST) yesterday and was resolved by 19:00(BST) with operations at Heathrow, Gatwick and other airports being hit.

The problem only affected air traffic higher than 24,000ft over England and Wales, meaning the number of aircraft entering the affected airspace was restricted.

Inbound flights had to be cancelled at some airports Friday morning due to planes being located at the wrong airports.

Speaking to silicon.com on Friday, a British Airways spokesman said: "Because obviously we cancelled the number of flights outbound last night, if the aircraft doesn't go then it can't come back so we had to take out some inbound cancellations this morning as well."

He said only short haul flights operating to and from Heathrow were cancelled with a full long-haul service operating during the day.

"There are no more departures cancelled out of Heathrow for today," he added.

As a result of the problems, EasyJet had to cancel more than 60 flights to and from Bristol, Gatwick, Luton and Stansted airports.

In a statement, Ian Hall, director of operational performance at Nats, said: "We take every step to avoid any problems but are always aware, that in maintaining and updating highly complex systems, we can experience difficulties."

He added that safety was not compromised at any stage.

  1. Zones
  2. Management
  3. Networks
  4. Software
  5. IT Services
  6. Hardware
  1. Verticals
  2. Public Sector
  3. Financial Services
  4. Retail & Leisure


  • Jobs
SAP Web Dynpro for ABAP Programmer

Examples of the caliber of projects are the new Heathrow East Terminal, Kings Cross Redevelopment, Singlewell Depot for Channel Tunnel Rail Link and ...

Sales Administrator

Participate in meetings with the Sales Team- Process all Employee Expense claims for correctness- Process all Employee Travel Requests - booking of ...

Commercial Director/Financial Controller

Commercial Director/Financial ControllerThe CompanyThis organisation (t/o c.6m) is a leading manufacturer serving Local Authorities, Local ...

Petra Papinniemi
Legal Eye: Ecommerce held back by outdated laws
No wonder no one's buying...

Matthew Cushen
E-tailers: Be choosy overseas
Markets are not always what they seem

Tim Ferguson
'If you look at iPlayer from a distance, it's still very web 1.0'
Q&A: Erik Huggers, director, BBC's Future, Media and Technology

Kit Burden
Legal Eye: Tech could brighten retailers' gloom
Regulation and recession loom

Matthew Cushen
Retailers: Look to emerging markets
Comment: Massive opportunities if you get the IT right

Julian Goldsmith
How Zavvi lost its Virginity
IT director Tony Johnson on the retailer's changing web strategy

Agenda Setters 2008
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.


IT services
Outsourcing, offshoring and much more...



Quick Sitemap Links: