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Specsavers takes IT service model to pastures new

Fujitsu Siemens lens a hand

Tags: fujitsu, it services, high street retail

By Julian Goldsmith

Published: 15 October 2008 11:43 GMT

High street optician chain Specsavers has extended a service agreement with Fujitsu Siemens Computer Services (FSC) to support its expansion overseas.

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The deal covers procurement, commissioning, installation, management, support and decommissioning of store systems.

Specsavers operates around 1,250 stores in Australia, Denmark, Finland, Ireland, New Zealand, Norway, Spain and Sweden. A year ago, it pledged to expand to 2,000 stores globally by 2011.

The agreement with FSC provides a standardised model for installation and management of store infrastructure and allows the retailer to expand into new markets with already established IT services processes in place.

According to FSC, the agreement will allow Specsavers to set up IT services in a matter of weeks.

The retailer's stores implementation co-ordinator Tim Daniels told silicon.com: "The only way to grow at the pace we've committed to means we have to expand into territories we are not already in. We won't have the luxury of three months to discuss the legal arrangements of the IT services from scratch. To adopt another model of expansion would be more difficult and the legal costs involved would be considerably higher."

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