By Tim Ferguson
Published: Friday 07 March 2008
The way to fix awful customer service is not to re...
A Miguel
CRM = Customer Rejection Methodology
Sadly many...
Charles Smith
Technology does not fix CRM problems - the ONLY wa...
Roger Huffadine
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
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