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M&S gets an IT injection
On your Marks... get tech... go!

By Tim Ferguson

Published: Friday 02 November 2007

High street retailer Marks & Spencer has awarded a four-year managed service contract to tech services provider Logicalis.

The multi-million pound contract will see Logicalis help to improve the efficiency of the M&S IT network and support the cost-effective roll out of new tech services.

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The Logicalis Managed Service Centre and onsite teams will provide the M&S IT team with engineering, design and development support for both the wired and wireless networks in M&S' 591 UK stores and regional offices.

The contract will cover the existing IT infrastructure but also includes the development and rollout of new business processes, such as transaction and point-of-sale services.

All new M&S stores opened during the course of the contract will be migrated onto the Logicalis network monitoring service.

Damone Quigley, head of infrastructure and application services at M&S, said the company wanted a partner that could align IT with business needs, demonstrate innovation and adapt to future retail demands.

In August M&S awarded IBM a separate multi-million pound contract to upgrade its in-store systems.